Please email firstname.lastname@example.org with your 4 Digit order number to start a return.
We aim to ship all orders within 48 hours (Mon-Fri) Excluding bank holidays.
We are experiencing delays in shipping so are advising a 3-5 working day delivery on some orders.
Royal Mail First-Class signed are suggested to take 1-2 working days to arrive from dispatch but sometimes can be longer.
Some sizes may have different dispatch times,
Standard Delivery may take 3-5 working days.
UK DELIVERY RATES,
We offer the following shipping options:
Standard Delivery up to £99 is £3.99
Standard Delivery from £99 to £149 is £4.99
Orders over £149 are sent Royal Mail First Class Signed and will cost £5.99
Air Express £22.99
REST OF WORLD :
Air Express £24.99
We have 14 Day UK Returns. You can return for a refund, exchange size or get store credit.
The returns charge will be deducted from your order.
If a return is payable to you we will process the refund as quickly as possible and in any case within fourteen (14) days of receiving the orders back. Please note we will be unable to refund any postage costs.
We will only accept a return if the item is new and unused. We will not accept any item that shows an indication that it has been worn, washed or altered, please ensure the item is stored in a clean, dry and smoke-free environment.
If the return policy is not followed, the return will be rejected and the cost of the return will be at cost to the buyer.
Please allow up to 7 days for a return to be processed
We do not offer a manufacturer's warranty.
You have a legal obligation to take reasonable care of the product(s) while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.
We are unable to accept returns on Pre-Orders.
You must ensure that the items are returned in the same condition they were sent in with all original tags attached and original packaging e.g the shoe box. The box and or tags can not be damaged as they are classed as part of the item. Items must be securely shipped (double-boxed).